Tong Tar Transport (‘we,’ ‘us,’ or ‘our’) respects the privacy of individuals and is committed to complying with Singapore’s Personal Data Protection Act 2012 (PDPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile application, TTSBOPS, available on the Google Play Store.
By using TTSBOPS, you agree to this Privacy Policy. Please read this policy carefully to understand our data handling practices.
We may collect and process the following categories of personal data:
– Personal Information: Name, email address, phone number, and other identifiers you provide.
– Device Information: Information about your device (e.g., model, operating system, unique device identifiers, IP address).
– Usage Data: Information related to your use of the app, including usage patterns, crash reports, and performance data.
– Location Data (where applicable): Geographic location information from your mobile device, provided that you have enabled location services.
Collection Methods: We collect this data when you:
– Register and interact with the app.
– Contact us for support or inquiries.
– Participate in app surveys or features that collect data.
We use your personal data for the following purposes:
– App Functionality: To provide, maintain, and enhance your app experience.
– Customer Support: To respond to your inquiries and provide assistance.
– Notifications: To send you app updates, alerts, and important notices.
– Analytics: To analyze app performance and usage to improve services.
– Compliance: To ensure compliance with legal requirements under Singapore law.
Your personal data may be disclosed to third parties under the following circumstances:
– Service Providers: We may share personal data with trusted third-party providers who assist us in app operation, subject to strict confidentiality agreements.
– Legal Obligations: If required by law, such as to comply with court orders, governmental requests, or regulatory requirements, we will disclose your data.
– Business Transfers: In the event of a business restructuring, merger, or acquisition, your data may be transferred to the acquiring entity.
We do not sell or trade your personal data to third parties for marketing purposes.
Your personal data may be disclosed to third parties under the following circumstances:
– Service Providers: We may share personal data with trusted third-party providers who assist us in app operation, subject to strict confidentiality agreements.
– Legal Obligations: If required by law, such as to comply with court orders, governmental requests, or regulatory requirements, we will disclose your data.
– Business Transfers: In the event of a business restructuring, merger, or acquisition, your data may be transferred to the acquiring entity.
We do not sell or trade your personal data to third parties for marketing purposes.
We retain your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws. Once data is no longer needed, we securely delete or anonymize it.
Under Singapore’s PDPA, you have the following rights:
– Access and Correction: You may request access to your personal data or request corrections to any inaccurate or incomplete data.
– Withdrawal of Consent: You may withdraw your consent for us to collect, use, or disclose your personal data at any time, subject to legal and contractual restrictions.
– Complaints: If you have concerns about how your data has been handled, you may contact us, and if unresolved, escalate the issue to Singapore’s Personal Data Protection Commission (PDPC).
To exercise these rights, please contact us at the details below.
In cases where your personal data may be transferred outside of Singapore, we ensure that such transfers are in compliance with the PDPA and that appropriate data protection standards are in place.
We may use cookies or similar technologies to enhance your experience and collect app usage information. You can control the use of these technologies through your device or browser settings.
Our app may contain links to third-party services or websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. Please review the privacy policies of these third parties before sharing any personal data with them.
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory obligations. If we make significant changes, we will notify you through the app or via email before the changes take effect. Your continued use of the app after such changes constitutes your acknowledgment of the updated policy.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
Tong Tar Transport
Email: rms_support@tongtar.net
